Frequently Asked Questions
Frequently Asked Questions
TekEYE is a specialized AI-powered video analytics solution that connects to your existing CCTV cameras. It turns standard video feeds into smart tools that spot security threats, track safety issues, and provide business insights in real time.
No. TekEYE is completely hardware-agnostic and designed to work with standard IP-based cameras. Our system integrates with 100% of existing IP-based CCTV, DVR, or NVR infrastructure using standard RTSP or ONVIF protocols, so you do not need costly hardware upgrades.
Getting started is easy. You can book a free consultation by emailing us at writeus@thetekies.io or calling +92 314 93 444 30, +92 320 00 057 41, +47 92 310 786. Our team will perform an initial infrastructure audit to identify high-priority monitoring areas and camera compatibility.
Yes, privacy is built into our platform. TekEYE features fully GDPR and ISO 27001 verified data processing, local edge processing, and automated PII anonymization to ensure your business stays secure and compliant with global privacy standards.
TekEYE serves retail shops, warehouses, offices, hospitals, and industrial facilities. Any business that uses CCTV cameras for safety, security, or operational tracking can benefit from our AI-powered analytics.
Yes. Our deep learning models are trained to work perfectly in low-light, night-vision, rain, fog, and other challenging weather conditions. You get continuous protection and high-precision monitoring 24 hours a day, 7 days a week.
When the AI detects a threat or a safety issue, it immediately sends instant alerts to your designated devices via push notifications, email, or SMS. This allows your response team to act within seconds of an incident.
Pricing is customized based on the size of your facility and the number of cameras. Because TekEYE automates manual surveillance and reduces incident-related losses, most businesses achieve a full return on investment (ROI) within 12 months.
Yes. For retail stores, TekEYE provides heat mapping, foot traffic patterns, and store layout optimization analysis. These insights have been shown to help retail businesses increase customer conversion rates by up to 40%.
No. TekEYE is designed to connect directly with standard IP cameras. For edge-based processing, we integrate seamlessly with your network via our secure edge nodes, avoiding any complex wiring or downtime during deployment.
TekEYE features a 99.2% detection accuracy rate. By using deep learning model classification, the AI easily distinguishes between humans, vehicles, animals, and moving trees, reducing false alarms by up to 90%.
Yes. Instead of manually reviewing hours of recorded video, you can use our smart search filters to find specific events, objects, or security incidents instantly.
Our secure deployment follows a simple 4-step process: Audit, Setup, Train, and Go-Live. We integrate with your existing network with zero downtime, and our team provides full onboarding support throughout the setup.
No. To maintain privacy, TekEYE processes video feeds to recognize movement patterns, security threats, or safety anomalies rather than identifying individuals. Our GDPR-compliant edge processing keeps your data secure.
Yes. TekEYE is ideal for large sites such as industrial yards, parking lots, and warehouses. You can configure virtual boundaries (geofences) to receive instant alerts if someone enters a restricted zone.
The platform includes integrated predictive health monitoring that tracks hardware performance and camera feeds. This automated system health monitoring ensures 99.9% uptime and helps extend the lifespan of your camera hardware.
Yes. Our advanced deep learning models use skeletal tracking to recognize human shapes even when they are partially hidden behind walls, vehicles, or equipment.
Yes. TekEYE is trained to detect specific safety events such as slips and falls, as well as security issues like loitering in restricted areas. Designated staff are alerted immediately to respond.
TekEYE operates with a response latency of less than 1 second. The moment an anomaly or threat is detected on your camera feed, the alert is sent immediately to your devices.
You can contact us anytime through our Contact page, by email at writeus@thetekies.io, or by calling our official team phone number at +92 314 93 444 30, +92 320 00 057 41, +47 92 310 786. We are always happy to help.
Still Have Questions?
We are here to help. If you did not find the answer you were looking for, please feel free to get in touch with our team. Our expert support team is available to assist you with technical queries, pricing details, or scheduling a live demo of our AI surveillance platform. We are happy to answer any questions and guide you through our services. Whether you need technical support or a custom quote, we are ready to assist. Our team typically responds within 24 hours to ensure your security needs are addressed promptly.
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